FREQUENT CERTIFIED-BUSINESS-ANALYST UPDATES, CERTIFIED-BUSINESS-ANALYST VALID TEST GUIDE

Frequent Certified-Business-Analyst Updates, Certified-Business-Analyst Valid Test Guide

Frequent Certified-Business-Analyst Updates, Certified-Business-Analyst Valid Test Guide

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Salesforce Certified Business Analyst certification is recognized globally and is highly valued by employers. Salesforce Certified Business Analyst Exam certification demonstrates that the candidate has a deep understanding of Salesforce applications and can help organizations optimize their use of Salesforce. Candidates who pass the Salesforce Certified Business Analyst exam are equipped with the skills and knowledge necessary to design solutions that meet business requirements and drive customer success.

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Salesforce Certified Business Analyst Exam Sample Questions (Q68-Q73):

NEW QUESTION # 68
A cloud Kicks business analyst (BA) is conducting user interviews with the support team as part of a migration to Salesforce. Serval users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems. Other users have located they access existing systems with only username and password.

  • A. Select the requirement used by the majority of the support team.
  • B. verify the requirement with the security team.
  • C. Bring the requirement to the product owner's attention.

Answer: C

Explanation:
This answer states that bringing the requirement to the product owner's attention is what the BA should do after discovering that several users indicate they use multi-factor authentication (MFA) on their phones to log in to existing systems while other users indicate they access existing systems with only username and password for conducting user interviews with the support team as part of a migration to Salesforce at Cloud Kicks. A product owner is a person who represents the voice of the customer or the stakeholder, and who is responsible for defining and prioritizing the requirements for a product or a project. Bringing the requirement to the product owner's attention means that the BA informs and discusses with the product owner about the different preferences or expectations of users regarding MFA for logging in to Salesforce. Bringing the requirement to the product owner's attention is what the BA should do after discovering this difference among users because it helps the BA to align and validate the requirement with the product owner, and to determine and propose a solution or an alternative for MFA for logging in to Salesforce. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look/use-stakeholder


NEW QUESTION # 69
The business analyst (BA) at Cloud Kicks is deep in planning activities for its Commerce C oud implementation project. The project sponsor asks the team to.. their efforts due to budgetary constraints.
What should the BA do next?

  • A. Ask the project manage to re-prioritize .. requirements.
  • B. Ask the project sponsor to request additional resources.
  • C. Ask the project sponsor to increase the project budget.

Answer: A

Explanation:
When faced with budgetary constraints, re-prioritizing requirements ensures alignment with available resources:
* Budget Optimization: Re-prioritizing allows the team to focus on delivering high-value features while deferring less critical requirements.
* Role Collaboration: Salesforce recommends close collaboration between the BA and project manager to adjust project scope and maintain alignment with business goals.
* Stakeholder Alignment: This approach ensures transparency with stakeholders about changes in project focus due to budgetary constraints.


NEW QUESTION # 70
Cloud Kicks wants to assess the efficiency of its Sales Cloud solution to eliminate unnecessary steps and cut costs. A business analyst (BA) will give a presentation to executives to help them understand the current state and define the future state.
Which document should the BA use for the presentation?

  • A. A collection of use cases
  • B. A business process model
  • C. A persona journey map

Answer: B

Explanation:
Explanation
A business process model is a visual representation of how a business operates and how different activities are connected. It can help executives understand the current state and define the future state of a business process.
A persona journey map is a tool to understand the needs, goals, and pain points of a specific user group. A collection of use cases is a set of scenarios that describe how users interact with a system or solution.
References:
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/business-pro
https://trailhead.salesforce.com/content/learn/modules/salesforce-business-analyst-certification-prep/collaboratio


NEW QUESTION # 71
Universal Containers has several independent Salesforce projects this quarter involving shared objects and a complex deployment process managed by a DevOps team. While smoke testing the shared user acceptance testing (UAT) environment, the business analyst (BA) noticed that one of the minor changes to the Account to the Account page layout for the project is missing. The client is eager to begin its UAT.
What should the BA do to address the issue?

  • A. Ask the project manager to reschedule UAT until after the defect is resolved
  • B. Log a defect for the page layout change and discuss it with the DevOps team.
  • C. Make the page layout change directly in UAT so the client can begin testing.

Answer: B

Explanation:
Explanation
The business analyst should log a defect for the page layout change and discuss it with the DevOps team to address the issue of one of the minor changes to the Account page layout for the project being missing. A defect is an error or flaw in an application that causes it to deviate from its expected behavior or result.
Logging a defect for the page layout change can help document the issue, its impact, and its priority, and assign it to someone responsible for fixing it. Discussing it with the DevOps team can help understand why the change was missing, how it can be resolved, and when it can be deployed. Making the page layout change directly in UAT so the client can begin testing is not a good option because it would bypass the development process, create inconsistency among environments, and introduce potential risks or errors. Asking the project manager to reschedule UAT until after the defect is resolved is not a good option because it would delay the testing schedule, impact the project timeline, and reduce customer satisfaction. References: 1
https://trailhead.salesforce.com/en/content/learn/modules/user-acceptance-testing-video/learn-about-user-accept


NEW QUESTION # 72
A new employee at Universal Containers just sent the business analyst (BA) a Slack message with an named User3tories_v37_final_final_final.docx.
Which best practice should the 6A train the employee on first?

  • A. Use standard naming conventions.
  • B. Use acceptance criteria to define success.
  • C. Use a version control repository.

Answer: C

Explanation:
This answer states that using standard naming conventions is the best practice that the BA should train the employee on for sending a document named UserStories_v37_final_final_final.docx. A standard naming convention is a set of rules or guidelines that define how to name or label a document or a file in a consistent and meaningful way. A standard naming convention typically includes elements such as project name, document type, version number, date, author, etc. Using standard naming conventions is the best practice that the BA should train the employee on for sending a document because it helps the BA to organize and manage documents or files more efficiently and effectively, and to avoid confusion or duplication among them.
References: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-business-analyst-quick-look
/use-stakeholder-engagement-skills


NEW QUESTION # 73
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